Core Solutions of Microsoft Skype for Business 2015
-
Plan Skype for Business site topology
- Evaluate user distribution for central and branch site design; associate workloads to business requirements; analyze business requirements and capacity requirements; plan Skype for Business architecture; analyze and design Skype for Business SIP domains including shared SIP namespaces (Split Domain); plan for Skype for Business Online dependencies
-
Plan Skype for Business Server support infrastructure
- Define certificate requirements for internal servers; analyze and design load balancing, plan for DNS, SQL, AD DS, and file store; assess network requirements including ExpressRoute; plan for optimal conferencing traffic, capacity, and QoS support; estimate network usage and capacity including internal network and Skype for Business Online service requirements
-
Plan Skype for Business Servers
- Define server roles; analyze hardware requirements; determine storage requirements for archiving and monitoring; determine operating system version requirements; determine operating system dependencies; define virtualization requirements
-
Design a Skype for Business Server high availability/disaster recovery (HA/DR) solution
- Design a strategy for central and branch office scenarios, resiliency, SQL mirroring, SQL AlwaysOn Failover Clustering Instances and SQL AlwaysOn Availability Groups, Persistent Chat, load balancing, and Geo DNS; define failover scenarios
-
Design conferencing
- Design dial-in conferencing including conference access numbers and conferencing regions, conferencing lifecycle, conferencing policies, video interoperability server (VIS), Office Online Server (OOS), and Skype Meeting Broadcast
-
Design Skype for Business remote and external access using Edge Services
- Design federation including Skype consumer connectivity, Skype for Business Online, and XMPP; design for mobility; design for directors; design for remote user access; define certificate requirements for remote servers; analyze and design firewall requirements, load balancing, DNS, and reverse proxy, split tunneling strategies
-
Plan for Skype for Business clients and user experiences
- Plan contact list management, client version control, privacy, Address Book web search/download, Skype for Business mobility, client authentication options, Skype for Business users for VDI, and corporate access to Skype for Business Online; design for client UI experience; plan for Skype for Business room system
-
Plan migration and upgrade from previous versions
- Plan the migration sequence; plan for in-place upgrade; decommission old servers; monitoring and archiving server roles; plan for co-existence with previous server versions; upgrade from mirroring to Always On
-
Configure and publish topology
- Create Skype for Business roles; create gateways and trunks; add/remove server features; deploy Edge Server; deploy SQL HA options, create Office Online Server
-
Configure conferencing
- Create PIN policy, regions and conference dial-in access numbers, meeting configuration, conference policies, mediation server co-location, and trunks and gateways; configure Skype Meeting Broadcast
-
Configure Skype for Business remote and external access
- Configure federation, including Skype consumer connectivity, Skype for Business Online, and XMPP; configure mobility policies and remote user access policies; configure load balancing, DNS, and reverse proxy
-
Deploy and configure clients
- Configure Skype for Business client features, client policies, and client security options; deploy Skype for Business users for VDI; deploy Skype for Business room system
-
Migrate and upgrade from previous versions and/or Skype for Business Online
- Consolidate servers to a supported single version; move users; migrate Response Groups or LIS; move CMS or File Share Data; transition to SQL AlwaysOn; perform in-place upgrade; configure clients for Skype for Business Online; enable or move users to Skype for Business Online; migrate user settings; migrate to Skype for Business Online
-
Configure HA/DR
- Configure pool pairing, configure Geo DNS for site failover, configure SQL HA
-
Deploy and configure monitoring and archiving services
- Deploy monitoring reports; configure CDR and Quality of Experience; configure archiving storage; configure archiving and eDiscovery with Exchange including Exchange Online, archiving policies, Media Quality Dashboard (MQD), and server-side conversation history
-
Deploy and configure Persistent Chat servers
- Implement chat history, room management URLs, HA and DR, user policies, room design, and ethical boundaries
-
Manage and troubleshoot conferencing and application sharing
- Manage and troubleshoot Conferencing Auto Attendant (CAA), Conference Announcement Service (CAS), contact objects, and conference directories; troubleshoot web scheduler, multipoint control unit (MCU) health, simple URLs (join launcher), UC add-in for Microsoft Outlook; manage and troubleshoot multi-party video, server resources, media relay, and third-party interop; troubleshoot Microsoft PowerPoint presentation connections, Office Web App server configurations, and dataproxy; troubleshoot Skype Meeting Broadcast.
-
Manage and troubleshoot sign-in, presence, and client configuration
- Manage and troubleshoot DNS, certificates, registration, network connectivity including ExpressRoute, authentication, and auto-discover; manage and troubleshoot aggregation (OOF, calendar, machine, and user), enhanced privacy, subscriptions, contact list, and privacy relationship; manage and troubleshoot file transfer, policy assignment, URL filtering, client version filtering, GPO, and Skype for Business Online
-
Manage and troubleshoot federation and remote access
- Manage and troubleshoot federation, including Skype consumer connectivity, XMPP, and Skype for Business Online federation types (open, direct, and enhanced), federation policy, and legacy interop; troubleshoot mobile auto-discover issues, mobile device usage issues, mobile callback feature, push notification, call establishment, and mobile conference data
-
Manage and troubleshoot Address Book
- Configure Address Book; troubleshoot normalization, local versus web lookup, internal file download, external file download, Address Book generation, and contact merge
-
Manage and troubleshoot high availability and resiliency
- Manage and troubleshoot the backup service, server storage replication, and file share replication by using DFS; manage single server failure (Skype for Business, SQL); manage data center failure, including CMS and branch survivability; backup and restore application service data; manage filestore data and contacts; maintain and recover Skype for Business topology; recover CMS
-
Identify issues by using troubleshooting tools
- Interpret Skype for Business monitoring reports, and identify potential issues; configure synthetic transactions; test connectivity with PowerShell Test cmdlets; configure core reliability and media quality monitoring; verify service health and CMS replication; recover from failed server build; analyze event viewer; enable Best Practice Analyzer; verify name resolution; identify issues using CLSlogging Scenarios; use Snooper for log analysis; identify issues using a network packet analyzer, CLS Logger, Event Viewer, and Performance Monitor; analyze signaling and media call flow for Skype for Business for online users; validate connectivity for online users; use Microsoft Online Services Diagnostics and Logging Support Toolkit
-
Manage and troubleshoot topology and dependent infrastructure
- Enable or move Skype for Business users; configure role-based access control (RBAC); manage and troubleshoot DNS; manage RGS delegated administration; troubleshoot database synchronization issues, including SQL HA and LYSS replication, topology replication, IIS, user placement, and RBAC rights assignment; troubleshoot certificates
-
Manage and troubleshoot Persistent Chat servers
- Manage categories, scope, chat rooms, room access, compliance, and add-ins