Course 81071 : Dynamics 365 (CRM 2016) Deployment of Microsoft Dynamics 365
This two-day training course provides you with the skills to install and deploy Microsoft Dynamics 365. The training material focuses on a Microsoft Dynamics 365 deployment options the hardware and software requirements needed to successfully migrate from CRM and deploy Microsoft Dynamics 365 . This course also covers migration / upgrading from earlier versions.
At Course Completion
After completing this course, students will be able to:
Module 01: Getting Started with Microsoft Dynamics 365
This module provides a high-level overview of the supporting technologies and describes the components of a Microsoft Dynamics 365
- Overview of Microsoft Dynamics 365
- Accessing Microsoft Dynamics 365
- Planning a Deployment
- Import Data
Module 02: Manage Microsoft Dynamics 365 Subscriptions
This module focuses administrating and managing Microsoft Dynamics 365. It also discusses the required components and Server requirements.
- Signing-up for a Subscription
- Managing users
- Microsoft Online Services Administration
Module 03: Manage Microsoft Dynamics 365 Instances
This module describes Instance management. The documentation is unclear but you need 3 instance to properly backup and restore D365, even if you do not take this class, buy three instance of Microsoft Dynamics 365
- Overview of Instances
- Administration Mode
- Working with Tenants
- Managing storage
- Managing administrative email notifications
Module 04: Managing Microsoft Dynamics 365 Upgrades
This module explains how you can manage upgrades. If you have multiple instance you can choose the upgrade level. This is important with a continuous delivery, continuous upgrade product like D365.
- Update Policy
- Customer Driven Upgrade Process
Module 05: Integration with other Microsoft Online Business Solutions
This module examines the planning considerations for enhancing D365 with apps.
- Module 05: Integration with other Microsoft Online Business Solutions
- Microsoft Exchange Online
- Microsoft SharePoint Online
- Microsoft OneDrive
- Microsoft OneNote
- Microsoft Social Engagement
- Yammer, Office 365 Groups
Module 06: Managing Microsoft Dynamics 365 Apps
This module describes how to manage the Microsoft Apps and Apps from the AppsSource store.
- Introduction to My Apps
- App Management
- Getting more apps from AppSource
- Overview of PowerApps
Module 07: Microsoft Dynamics 365 integration with Microsoft
This module describes the installation requirements for the Microsoft Dynamics 365for Outlook client and how to install and configure the client.
- Overview of CRM for Outlook
- Configure CRM for Outlook
- Field Synchronization Management
- CRM App for Outlook
Module 08: Configure and Manage Mobile Devices
This module describes how to configure a Microsoft Dynamics for cell phones, tablets, and laptops
- Mobile Device Apps
- Exploring Mobile Only Configuration
- Configure entities for mobile apps
Module 9: Managing, Maintain and Troubleshoot your D365 Deployment
This module provides you with knowledge how to maintaining performance, troubleshoot, and updating Microsoft Dynamics 365.
- Maintaining Performance
- Trobleshooting Issues
- Keeping your D365 up to date