10750 : Monitoring and Operating a Private Cloud with System Center 2012
| About this Course This five-day instructor-led course provides students with the knowledge and skills to monitor and operate the private cloud in System Center 2012 in the role of datacenter administrators. |
| Audience Profile This course is intended for datacenter administrators responsible for monitoring and protecting the private cloud infrastructure and solution architects responsible for designing private cloud architectures and extending existing private cloud solutions. Additionally, this course targets administrators who create service requests. A secondary audience for this course may include datacenter administrators who are responsible for providing provisioning for applications that includes configuring and deploying those applications. In addition, business owners of applications or services, and administrators who implement service requests may be interested in this course. There is another course, Course 10751A, Configuring and Deploying a Private Cloud with System Center 2012, that specifically targets this secondary audience. Prequisites Before attending this course, students must meet the following prerequisites:
|
| At Course Completion After completing this course, students will be able to:
|
Course Outline
Module 1: Introduction to the Private Cloud
This module provides an overview of a private cloud infrastructure, the business and technical drivers behind implementing the private cloud, and how System Center can be used to monitor and operate the private cloud.
Lessons
- Overview of the Cloud Computing Model
- Requirements for the Private Cloud
- Operating a Private Cloud Infrastructure with System Center
- Maintaining the Health of the Private Cloud
- Verifying the Health and Configuration of System Center
- Verifying the Compliance of the Private Cloud Infrastructure
Lab : Verifying the Private Cloud Infrastructure
- Exercise 1: Verifying the Infrastructure
- Exercise 2: Verifying System Center Components
- Describe the features of a cloud computing model.
- Describe the requirements for the private cloud.
- Describe how you can use System Center to monitor and manage the private cloud.
- Describe how to maintain the health of the private cloud infrastructure.
- Verify the health and configuration of System Center.
- Verify the compliance of the private cloud infrastructure.
Module 2: Configuring and Optimizing Business Unit Clouds
This module explains how to configure a new business unit cloud within Virtual Machine Manager.
Lessons
- Overview of System Center 2012 Virtual Machine Manager
- Managing a Virtual Environment with Virtual Machine Manager
- Creating Business Unit Clouds
Lab : Configuring and Optimizing Business Unit Clouds
- Exercise 1: Configuring Network Resources
- Exercise 2: Creating a Business Unit Cloud
- Exercise 3: Configuring Security
- Describe the core components, key features, architecture, and security features of Virtual Machine Manager, and the role that it plays in the private cloud.
- Use Virtual Machine Manager to manage the private cloud infrastructure.
- Describe how to build and configure resources and security for a business unit cloud.
Module 3: Deploying Cloud Services
This module explains how to deploy pre-packaged applications and create a new service template to deploy a service into the cloud.
Lessons
- Overview of Service Templates
- VMM Profiles
- Web Deploy Packages
- Overview of Server App-V
- Data-Tier Application Packages
Lab : Importing and Deploying the StockTrader Application
- Exercise 1: Configuring Prerequisites
- Exercise 2: Preparing the StockTrader Service Template
- Exercise 3: Deploying the Service Template
- Create service templates in VMM by using the Service Template Designer.
- Describe the process of creating VMM machine profiles.
- Describe the process of creating Web Deploy packages.
- Describe the process of sequencing by using Server App-V.
- Describe the process of creating data-tier application packages.
Module 4: Monitoring Private Cloud Services
This module provides an overview of System Center Operations Manager and explains how Operations Manager is used to monitor the various services that underpin the private cloud.
Lessons
- Overview of System Center 2012 Operations Manager
- Agent Deployment in Operations Manager
- Configuring Custom Monitoring
- Monitoring the Network Infrastructure
- Monitoring Distributed Applications
Lab : Monitoring Private Cloud Services
- Exercise 1: Agent Deployment
- Exercise 2: Configuring Custom Monitoring
- Exercise 3: Creating a Distributed Application Model
- Exercise 4: Detecting and Recovering From a Failure
- Describe what Operations Manager is, including the architecture, key features, and security.
- Describe how agents are deployed in Operations Manager.
- Describe how to configure custom monitoring.
- Describe how to monitor the networking infrastructure.
- Describe how to monitor distributed applications.
Module 5: Configuring Application Performance Monitoring
This module explains the Application Performance Monitoring (APM) feature of Operations Manager and the steps to configure APM to monitor the performance and availability of an application.
Lessons
- Application Performance Monitoring
- Advanced Monitoring in Application Performance Monitoring
- Viewing Application Performance Data in Operations Manager
Lab : Configuring Application Performance Monitoring
- Exercise 1: Configuring Basic Monitoring in Application Performance Monitoring
- Exercise 2: Customizing the Performance Thresholds
- Exercise 3: Validating Monitoring
- Exercise 4: Creating a Distributed Application Model for the DinnerNow Application
- Describe the core components in APM and the best practices when implementing them.
- Describe how to implement advanced monitoring features that are available in APM.
- Describe how to view application performance in Operations Manager.
Module 6: Operating and Extending Service Management in the Private Cloud
Lessons
- Overview of Service Manager
- Configuring Security and User Roles
- Configuring Work Items
- Configuring Incident Queues
- Configuring Service Offerings
Lab : Operating and Extending Service Management in the Private Cloud
- Exercise 1: Configuring Security Roles
- Exercise 2: Configuring Notifications
- Exercise 3: Publishing an Incident Service Offering
- Exercise 4: Raising an Incident
- Exercise 5: Creating and Approving a Change Request
- Exercise 6: Creating and Assigning a Release Record
- Describe Service Manager.
- Configure security and user roles.
- Configure work items.
- Configure incident queues.
- Configure service offerings.
Module 7: Problem Management in the Private Cloud
This modules explains problem management and its use within a service management framework.Lessons
- Overview of Problem Management
- Creating Custom Rules
Lab : Automating Problem Management in the Private Cloud
- Exercise 1: Manually Creating a Problem Record
- Exercise 2: Creating a Custom Event Rule in Operations Manager
- Exercise 3: Configuring Automated Problem Record Creation
- Describe the problem management functions in Service Manager.
- Create custom rules.
Module 8: Automating Incident Creation, Remediation, and Change Requests
This module provides an overview on Orchestrator and explains how Orchestrator integrates with Operations Manager and Service Manager.
Lessons
- Overview of System Center Orchestrator 2012
- Integrating Orchestrator with Operations Manager and Service Manager
Lab : Automating Incident Creation, Remediation, and Change Requests
- Exercise 1: Configuring the Incident Template
- Exercise 2: Configuring Incidents That Affect the StockTrader Service
- Exercise 3: Automating Incident Remediation and Change Requests
- Describe the Orchestrator components and the available Integration Packs.
- Integrate Orchestrator with Operations Manager and Service Manager.
Module 9: Automating Self Service Provisioning
Lessons
- Installing and Configuring the System Center Cloud Services Process Pack
- Cloud Services Configuration Items
- Cloud Services Request Items
Lab : Automating Self Service Provisioning
- Exercise 1: Configuring the System Center Cloud Services Process Pack
- Exercise 2: Configuring Services Roles and Settings
- Exercise 3: Creating a Cloud Service Offering
- Exercise 4: Requesting a Project
- Exercise 5: Creating a Capacity Pool
- Exercise 6: Submitting a Service Request
- Describe how to install and configure the System Center Cloud Services Process Pack.
- Describe the various Cloud Services configuration items that make up the System Center Cloud Services Process Pack.
- Describe the various Cloud Services request items that are included in the System Center Cloud Services Process Pack.
Module 10: Private Cloud Protection and Recovery
This modules explains how to protect the resources in the private cloud by using Data Protection Manager. This module also explains how to implement a recovery action by using Orchestrator to recover a database.
Lessons
- Protecting Data in the Private Cloud
- Recovering Data in the Private Cloud
Lab : Private Cloud Protection and Recovery
- Exercise 1: Configuring Manual Protection and Recovery of Key Service Data
- Exercise 2: Configuring Automatic Protection and Recovery of Key Service Data
- Exercise 3: Monitoring Protection Status
- Configure data protection in the private cloud.
- Configure data recovery in the private cloud.
Module 11: Configuring Compliance in the Private Cloud
This module explains how to implement IT Governance, Risk Management, and Compliance (GRC) in a private cloud environment by using System Center 2012. This module also explains how to implement Software Update Compliance in Virtual Machine Manager to verify if the key private cloud infrastructure is correctly updated with the latest software updates.
Lessons
- Overview of the IT GRC Process Pack
- Installing and Configuring the IT GRC Process Pack
- Implementing an IT GRC Control Management Program
- Maintaining Compliance Through VMM Security Baselines and System Center Advisor
Lab : Configuring Compliance in the Private Cloud
- Exercise 1: Creating an IT GRC Control Management Program
- Exercise 2: Adding Test Results to Manual Control Activity and View Compliance Reports
- Exercise 3: Creating Baselines
- Describe the IT GRC Process Pack for Service Manager.
- Install and configure the IT GRC Process Pack.
- Implement an IT GRC Control Management Program.
- Maintain compliance by using VMM Security Baselines and System Center Advisor.
Module 12: Configuring SLAs, Dashboards, and Widgets
This module explains the various methods for surfacing service and performance-related data from Operations Manager and Service Manager to SharePoint and Microsoft Excel.
Lessons
- Service Level Tracking
- Configuring and Deploying Widgets and Dashboards
- Publishing Real-Time State with Microsoft Visio
- System Center Analytics
- Using Excel and SSRS to View Data
- Overview of PerformancePoint
Lab : Configuring SLAs, Dashboards, and Widgets
- Exercise 1: Configuring Service Level Tracking
- Exercise 2: Configuring Service Level Management
- Describe Service Level Tracking in Microsoft System Center 2012 Operations Manager.
- Configure and deploy widgets and dashboards.
- Describe publishing in real-time state with Microsoft Visio.
- Describe using System Center analytics.
- View data with Microsoft Office Excel and SQL Server Reporting Services (SSRS).
- Describe using Microsoft PerformancePoint.
Module 13: Optimizing Cloud Resources
Lessons
- Configuring Operations Manager Groom Settings
- Configuring Service Manager Groom Settings
- Viewing and Purging Orchestrator Runbook Logs
Lab : Optimizing Cloud Resources
- Exercise 1: Configuring Operations Manager Database Groom Settings
- Exercise 2: Configuring Service Manager Database Groom Settings
- Exercise 3: Configuring Orchestrator Log Retention
- Describe how to configure the Operations Manager groom settings.
- Describe how to configure the Service Manager groom settings.
- Describe how to view and purge the Orchestrator log files.
10750