MS Outlook 2010 Level 1-2-3 End User Essentials

Code: 08459567
Course duration: 3 days

Microsoft® Office Outlook™ 2010: Level 1,2,3 End User Essentials


Course Specifications

Course number: NBA-08459567
Course length: 3 days

Course Description-Level 1-Day One

Course Objective: You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

Target Student: This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.

Prerequisites: To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders. To ensure your success, we recommend that you first take one of Element K's introductory Windows courses, such as either of the following, or have equivalent skills and knowledge:

  • Course Objectives

Upon successful completion of this course, students will be able to:

  • explore the Outlook interface, send mail, and respond to messages.
  • compose email messages.
  • organize email messages into folders.
  • manage contacts and contact information.
  • schedule appointments.
  • schedule a meeting.
  • manage tasks and notes.

Course Content

Lesson 1: Getting Started with Outlook

Topic 1A: Identify the Components of the Outlook Interface

Topic 1B: Read an Email Message

Topic 1C: Reply to and Forward an Email Message

Topic 1D: Print an Email Message

Topic 1E: Delete an Email Message

Lesson 2: Composing Messages

Topic 2A: Create an Email Message

Topic 2B: Format a Message

Topic 2C: Check Spelling and Grammar

Topic 2D: Attach a File

Topic 2E: Enhance an Email Message

Topic 2F: Send an Email Message

Lesson 3: Organizing Messages

Topic 3A: Manage Email Messages

Topic 3B: Move Email Messages into Folders

Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts

Topic 4A: Add a Contact

Topic 4B: Sort and Find Contacts

Topic 4C: Find the Geographical Location of a Contact

Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments

Topic 5A: Explore the Outlook Calendar

Topic 5B: Schedule an Appointment

Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook

Topic 6A: Schedule a Meeting

Topic 6B: Reply to a Meeting Request

Topic 6C: Track and Update Scheduled Meetings

Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes

Topic 7A: Create a Task

Topic 7B: Edit and Update a Task

Topic 7C: Create a Note

Topic 7D: Edit a Note

outlook 2010


Microsoft Office Outlook 2010: Level 2 Day 2

Course Description

Course Objective:You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Target Student:This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

Course Objectives

Upon successful completion of this course, students will be able to:

  • customize message settings.
  • organize and locate Outlook messages.
  • set calendar options.
  • track activities using the Journal.
  • assign and track tasks.
  • share folder information.
  • customize the Outlook environment.

Course Content

Lesson 1: Customizing Message Options

Topic 1A:Modify Message Settings

Topic 1B:Modify Delivery Options

Topic 1C:Change the Message Format

Topic 1D:Set the Out of the Office Notification

Topic 1E:Create a Contact Group

Topic 1F:Insert a Hyperlink

Topic 1G:Create Quick Steps

Lesson 2: Organizing and Locating Messages

Topic 2A:Sort Messages Using Multiple Criteria

Topic 2B:Find Messages Using Instant Search

Topic 2C:Find Messages Using Multiple Criteria

Topic 2D:Filter Messages

Topic 2E:Organize Messages

Topic 2F:Manage Junk Email

Lesson 3: Setting Calendar Options

Topic 3A:Set Workdays and Time

Topic 3B:Display an Additional Time Zone

Topic 3C:Set Availability Options

Topic 3D:Create Calendar Groups

Topic 3E:Manage Automatic Meeting Responses

Lesson 4: Tracking Activities Using the Journal

Topic 4A:Record a Journal Entry Automatically

Topic 4B:Record a Journal Entry Manually

Topic 4C:Modify a Journal Entry

Lesson 5: Managing Tasks

Topic 5A:Assign a Task

Topic 5B:Reply to a Task Request

Topic 5C:Send a Task Update

Topic 5D:Track Assigned Tasks

Lesson 6: Sharing Folder Information

Topic 6A:Specify Folder Permissions

Topic 6B:Access Another User's Folder

Topic 6C:Send Calendar Information in an Email Message

Topic 6D:Delegate Folder Access to Users

Lesson 7: Customizing the Outlook Environment

Topic 7A:Customize the Ribbon and Quick Access Toolbar

Topic 7B:Customize the To-Do Bar

Topic 7C:Create a Folder Home Page

outlook 2010


084597: Microsoft Office Outlook ® 2010: Level 3 Day 3

Course Objective:You will work with the advanced features of Outlook.

Target Student:This course is intended for persons with an intermediate understanding of Outlook who need to use Outlook to personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely.

Course Objectives

Upon successful completion of this course, students will be able to:
  • personalize their email.
  • organize Outlook items.
  • manage Outlook data files.
  • work with contacts.
  • save and archive email messages.
  • create a custom form.
  • work offline and remotely.

Course Content

Lesson 1: Personalizing Your Email

Topic 1A:Apply Stationery and Themes
Topic 1B:Create a Custom Theme
Topic 1C:Create a Signature
Topic 1D:Modify Signatures
Topic 1E:Configure Email Message Security Settings
Lesson 2: Organizing Outlook Items

Topic 2A:Group Items
Topic 2B:Create Search Folders
Topic 2C:Apply Conditional Formatting
Lesson 3: Managing Outlook Data Files

Topic 3A:Back Up Outlook Items in Outlook Data Files
Topic 3B:Add Outlook Data Files to a Mail Profile
Topic 3C:Change Data File Settings
Lesson 4: Managing Contacts and Contact Information

Topic 4A:Forward Contacts
Topic 4B:Edit an Electronic Business Card
Topic 4C:Export Contacts
Topic 4D:Perform a Mail Merge
Topic 4E:Link Items to the Business Contact Manager
Lesson 5: Saving and Archiving Email

Topic 5A:Save Messages in Alternate Formats
Topic 5B:Archive Messages
Topic 5C:Protect Archives and Other Personal Folders
Lesson 6: Creating a Custom Outlook Form

Topic 6A:Customize a Form
Topic 6B:Create Outlook Items Based on a Custom Form
Lesson 7: Working Offline and Remotely

Topic 7A:Make Folders Available Offline
Topic 7B:Configure Remote Procedure Calls over HTTP
Topic 7C:Download Selected Messages
Topic 7D:Publish Calendar Information to Office Online


Guaranteed to Run

2018-03-07 09:00 to 2018-03-09 17:00
Fort Lauderdale, Florida (Virtual Instructor-Led)
2017-12-11 09:00 to 2017-12-15 17:00
Attend Online
2017-12-04 09:00 to 2017-12-08 17:00
Attend Online
2017-12-04 09:00 to 2017-12-08 17:00
Attend Online
2017-11-27 09:00 to 2017-12-01 17:00
Attend Online

Course Reviews

No reviews found for this course.

Be the first to write a review