Microsoft® Office Outlook™ 2010: Level 1,2,3 End User Essentials
Course Specifications
Course number: NBA-08459567
Course length: 3 days
Course Description-Level 1-Day One
Course Objective: You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.
Target Student: This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.
Prerequisites: To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders. To ensure your success, we recommend that you first take one of Element K's introductory Windows courses, such as either of the following, or have equivalent skills and knowledge:
- Course Objectives
Upon successful completion of this course, students will be able to:
- explore the Outlook interface, send mail, and respond to messages.
- compose email messages.
- organize email messages into folders.
- manage contacts and contact information.
- schedule appointments.
- schedule a meeting.
- manage tasks and notes.
Course Content
Lesson 1: Getting Started with Outlook
Topic 1A: Identify the Components of the Outlook Interface
Topic 1B: Read an Email Message
Topic 1C: Reply to and Forward an Email Message
Topic 1D: Print an Email Message
Topic 1E: Delete an Email Message
Lesson 2: Composing Messages
Topic 2A: Create an Email Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Enhance an Email Message
Topic 2F: Send an Email Message
Lesson 3: Organizing Messages
Topic 3A: Manage Email Messages
Topic 3B: Move Email Messages into Folders
Topic 3C: Open and Save an Attachment
Lesson 4: Managing Contacts
Topic 4A: Add a Contact
Topic 4B: Sort and Find Contacts
Topic 4C: Find the Geographical Location of a Contact
Topic 4D: Update Contacts
Lesson 5: Scheduling Appointments
Topic 5A: Explore the Outlook Calendar
Topic 5B: Schedule an Appointment
Topic 5C: Edit Appointments
Lesson 6: Managing Meetings in Outlook
Topic 6A: Schedule a Meeting
Topic 6B: Reply to a Meeting Request
Topic 6C: Track and Update Scheduled Meetings
Topic 6D: Print the Calendar
Lesson 7: Managing Tasks and Notes
Topic 7A: Create a Task
Topic 7B: Edit and Update a Task
Topic 7C: Create a Note
Topic 7D: Edit a Note
outlook 2010
Microsoft Office Outlook 2010: Level 2 Day 2
Course Description
Course Objective:You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.
Target Student:This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.
Course Objectives
Upon successful completion of this course, students will be able to:
- customize message settings.
- organize and locate Outlook messages.
- set calendar options.
- track activities using the Journal.
- assign and track tasks.
- share folder information.
- customize the Outlook environment.
Course Content
Lesson 1: Customizing Message Options
Topic 1A:Modify Message Settings
Topic 1B:Modify Delivery Options
Topic 1C:Change the Message Format
Topic 1D:Set the Out of the Office Notification
Topic 1E:Create a Contact Group
Topic 1F:Insert a Hyperlink
Topic 1G:Create Quick Steps
Lesson 2: Organizing and Locating Messages
Topic 2A:Sort Messages Using Multiple Criteria
Topic 2B:Find Messages Using Instant Search
Topic 2C:Find Messages Using Multiple Criteria
Topic 2D:Filter Messages
Topic 2E:Organize Messages
Topic 2F:Manage Junk Email
Lesson 3: Setting Calendar Options
Topic 3A:Set Workdays and Time
Topic 3B:Display an Additional Time Zone
Topic 3C:Set Availability Options
Topic 3D:Create Calendar Groups
Topic 3E:Manage Automatic Meeting Responses
Lesson 4: Tracking Activities Using the Journal
Topic 4A:Record a Journal Entry Automatically
Topic 4B:Record a Journal Entry Manually
Topic 4C:Modify a Journal Entry
Lesson 5: Managing Tasks
Topic 5A:Assign a Task
Topic 5B:Reply to a Task Request
Topic 5C:Send a Task Update
Topic 5D:Track Assigned Tasks
Lesson 6: Sharing Folder Information
Topic 6A:Specify Folder Permissions
Topic 6B:Access Another User's Folder
Topic 6C:Send Calendar Information in an Email Message
Topic 6D:Delegate Folder Access to Users
Lesson 7: Customizing the Outlook Environment
Topic 7A:Customize the Ribbon and Quick Access Toolbar
Topic 7B:Customize the To-Do Bar
Topic 7C:Create a Folder Home Page
outlook 2010
084597: Microsoft Office Outlook ® 2010: Level 3 Day 3Course Objective:You will work with the advanced features of Outlook. Target Student:This course is intended for persons with an intermediate understanding of Outlook who need to use Outlook to personalize and organize their email, manage Outlook data files, share and link contacts, archive items, create forms, and work offline and remotely. Course ObjectivesUpon successful completion of this course, students will be able to:
Course Content
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